Voice Mail/Automated Services
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Anserfone of North Georgia utilizes a state-of-the-art, digital VoiceNet voice mail platform digitally integrated with the main Startel 5700 telemessaging system. The system is highly flexible and can be customized to many different needs. Current common configurations include: Basic Voice Mail Box - The most common box. Subscribers are assigned a number where they can record a greeting. The box answers with their greeting, records messages from callers, and the subscriber calls in periodically to check for messages. Deluxe Voice Mail Box - Same as the Basic Box but with an added Paging feature which will page the subscriber or call their mobile phone with calls are received. Announce Only Box - This type box only plays the subscribers message. It does not give a beep and offer to record a message. Voice Mail Tree - This type box offers several options. Callers may press 1 for something, 2 for something else, 3 for something else, etc. Each branch can be a Basic Voice Mail box, a Deluxe Voice Mail box that pages someone, an announce only box, a live operator, or even a transfer to a number elsewhere. Voice Form - This type box can ask a series of questions. It might tell the caller to state their name and press #, after they press # it could tell them to state their telephone number and press #, after they press pound it could tell them to state their last two jobs, etc. When the subscriber picks up messages the whole series of questions is put together so they would hear the caller's name, number, experience, etc. Optional features that can be added to common configurations: |
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